• What if there's an issue with the product?

We value your trust and always stand by our clients. If the goods you receive through XFood don’t match the agreed specifications — whether in quality, quantity, or delivery terms — you’re entitled to a full refund. Just notify us on the day of delivery and provide clear photos. Please note: the product must remain sealed and unaltered.

• Who supplies the products? Who issues the invoice?

AgraliaFood partners with a trusted network of producers, suppliers, and traders — including international partners (like cocoa exporters from Colombia). Once your order is confirmed, AgraliaFood becomes your direct contracting party and issues the invoice, ensuring full accountability and secure transactions.

• Are there any additional fees?

No. Our platform is completely free for buyers. You only pay for the goods — no hidden fees, no surprise charges.

• Why choose AgraliaFood?

We don’t just connect you with suppliers — we manage the entire trade process: supplier vetting, quality control, logistics, and documentation. With AgraliaFood, you're not just buying a product — you're getting a turnkey solution backed by experience, reliability, and personal support.